All animals boarding with us will have a general health check on arrival, if your pet has a health condition or illness, please inform us before arriving to discuss plans that will cater to your pets needs. Please provide details of treatment/medication on guest details paperwork.

If your pet is found to have an undisclosed health condition or illness, they will not be accepted to board at Happy Hoppers.

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Drop off and collection

Drop off and pick up times are made by appointment only, I understand that we all have busy lives and sometimes things can alter plans, so I can be pretty flexible with timings, as long as I have reasonable notice. We cannot guarantee that we will be able to accommodate your pet for longer than the agreed term. Alternative boarding arrangements will need to be made if you wish to extend the dates. If you are running late, please give me a call on 07340463597.

 

Vaccinations

Happy Hoppers requires that all rabbits are up to date with their vaccinations (Myxomatosis and Viral Haemorrhagic Disease and RVHD2) and that proof will be required over WhatsApp/Messenger and the original vaccination card will need to be shown on arrival. If you cannot show an up to date certificate, I will not be able to board your rabbits with us. All rabbits need to be vaccinated two weeks before arrival.

 

Vets and medical fees

Vet visits will incur a fee of £10 per hour to go from Happy Hoppers to the vets, until arrival back at Happy Hoppers. At the vets, Happy Hoppers will cover the fees but this will need to be reimbursed by yourselves. A £6 charge per day will be incurred for administering medication and nursing sick animals.

 

Please provide your usual vets details as we may be able to access them. We are not qualified in small animal medical care but we may be able to help cater to an unwell pets needs. If we are unable to care for your animal(s), they will be returned to you, your emergency contact or will stay at the vets to be cared for.

 

In the extremely unlikely event that your pet becomes ill or passes away, we accept no liability. If your pet passes away while at Happy Hoppers, you will be contacted immediately and your pet will be transferred to our local vets.

 

Prices

A non refundable deposit of 30% of your total booking amount will need to be paid after you have completed and sent all relevant paperwork, you will have 3 days to send the deposit and secure your booking. The deposit comes out of the final amount due. Boarding fees are based per day and the final balance is due 7 days before arrival at Happy Hoppers. You will be liable to pay the full amount if you decide to cancel less than 7 days before your arrival date.

 

If you wish to cancel your booking, notice of more than 7 days is required.

 

Bonded pairs/groups

I will always try to accommodate bonded groups and pairs to keep them together as that is usually what is best. In the event that fights break out and injuries occur, for your animals well-being and safety, I will have to separate pairs/groups. I will inform you of this and you will be liable for a boarding fee of a second hutch, payable on collection.